REGISTRATION DEADLINE 9.00am, Friday 30th April
For late registrations please email admin@planning.org.nz
The purpose of this course is to help participants become more effective in engaging and influencing others; equipping them with various tools, models and processes to support their success in stakeholder relationships.
Summary
of course
Dealing
with people, rather than facts or technical needs, is arguably the single most
complex challenge for any Planner. In any business or project situation, there
are many different groups and individuals who need to be engaged and kept
informed. At times this can seem overwhelming and it is often hard to see how
to keep everyone satisfied. Effectively engaging others is fundamental to
success, as it ensures higher value outcomes are delivered, people have a more
positive experience and risks and cost overheads are reduced.
The course presents proven “how to” steps and methods. It covers the five steps of stakeholder relationship management: identify – prioritise – understand – engage – measure, taking a methodical approach, exploring issues, providing tools to help improve effectiveness and using examples.
As well as this, the course gives an overview of the stakeholder management strategies that can be applied and provides practical guidance on how and when to apply them to different stakeholders. A number of practical templates and checklists are provided for use by participants. Real-life situations are used to demonstrate how the process and ideas have been applied in planning and other situations.
A variety of examples are used, a small sample being:
This course will help participants become more effective at engaging others by developing their understanding and insight about human relationships. It will also equip them with practical, proven tools and processes to support their success.
Key Learning Outcomes
Key
models and methods
The
models, methods and ideas introduced will stimulate thinking as well as provide
a take-out toolkit. Participants will apply these to their own business
situation so that they leave with practical ideas and actions to put in place.
The toolkit provided includes:
Other features:
Presented by Gillian Taylor
Gillian is an experienced consultant, business coach and
catalyst for positive change, with extensive experience in developing effective
relationships to deliver outcomes of value to stakeholders. Gillian has a
strong track record in helping parties establish successful partnering
ventures. She has developed business partnerships, been involved in (and
accountable for) outsourcing and large complex relationships, including
alliances between large NZ and Global corporations.
NOTE - If you are interested in attending a workshop please register early to ensure it goes ahead. Minimum numbers are required for a workshop to run. This generally ensures there is sufficient people to allow different experience and views to be part of the discussion within the course setting. Registration deadline is normally 2 - 3 weeks prior to the event (depending on the venue).
Please see the terms and conditions under the events menu for our cancellation and transfer policy. Thank you.